A design knowledge management system to support collaborative information product evolution
Criado por Lígia Barini de Matos (
Universidade Federal de São Carlos - UFSCar ) em 25 de Novembro de 2008 - 09:51.
Descrição:
The Internet has led to the widespread trade of digital information products. These products exhibit unusual properties such as high fixed costs and near-zero marginal costs. They need to be developed on compressed time frames by spatially and temporally distributed teams, have short lifecycles, and high perishability. This paper addresses the challenges that information product developmentŽIPD.teams face. Drawing on the knowledge intensive nature of IPD tasks, we identify potential solutions to these problems that can be provided by a knowledge management system. We discuss a prototype Knowledge Management SystemŽKMS.that supports linking of artifacts to processes, flexible interaction and hypermedia services, distribution annotation and authoring as well as providing visibility to artifacts as they change over time. Using a case from the publishing industry, we illustrate how contextualized decision pathsrtraces provide a rich base of formal and informal knowledge that supports IPD teams.
Palavras-chave:
Knowledge Management, Product Development
Nó:
8952
Referência completa:
TIWANA, A.; RAMESH, B. A design knowledge management system to support collaborative information product evolution, Decision Support Systems, v. 3, n. 2, p. 241-262, 2001. ISSN 0167-9236.