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BUSINESS PROCESS MANAGEMENT AS COMPETITIVE ADVANTAGE: A REVIEW AND EMPIRICAL STUDY 		 
 
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Artigo ou capítulo de livro
Business Process Management as Competitive Advantage: a Review and Empirical Study
Criado por Daniela Pigosso em 26 de Outubro de 2009 - 20:34.
Palavras-chave: BPM
Nó: 11148
Referência completa: HUNG, R. Y. Business Process Management as Competitive Advantage: a Review and Empirical Study. Total Quality Management & Business Excellence , v. 17, p. 21-40, Janeiro 2006.

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