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ENABLING CONTINUOUS IMPROVEMENT: A CASE STUDY OF IMPLEMENTATION
 
 
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Artigo ou capítulo de livro
Enabling continuous improvement: a case study of implementation
Criado por PDPNet Knowledge Network ( NUMA / USP ) em 04 de Dezembro de 2008 - 10:58.
URL: http://www.emeraldinsight.com/Insight/viewPDF.jsp?Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/0680150401.pdf
Descrição:

Widespread recognition of the strategic imperative posed by a turbulent external environment has brought into focus a key challenge for firms – that of increasing involvement in innovation by the staff in the organisation. Much research has suggested that organisations that mobilise a large proportion of their staff to participate in innovation can make significant gains. Achieving this depends on a systematic process of organisational development in which the facilitative patterns of behavioural routines are extended and reinforced, so that they become a major culture change. This paper reports on progress with this organisational development methodology using a detailed case study of its use within a major mining company in South Africa. It makes use of a reference model framework to help structure and direct the change process towards enabling higher involvement in innovation. In particular it explores practical issues involved in moving a large organisation along a path of high involvement innovation.

Palavras-chave: Africa, Continuous improvement, Glen Douglas Dolomite Mine, Innoation, Kumba, Organizational Learning, Organizational development
Nó: 9196
Referência completa: JAGER, B. de; et al. Enabling continuous improvement: a case study of implementation. Journal of Manufacturing Technology Management, v. 15, n. 4, p. 315-324, 2004.

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