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THE SUCCESS AND FAILURE OF PERFORMANCE MEASUREMENT INITIATIVES: PERCEPTIONS OF PARTICIPATING MANAGERS.

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The success and failure of performance measurement initiatives: perceptions of participating managers.

Criado por Fernando Fonseca ( Universidade de São Paulo ) em 05 de Fevereiro de 2010 - 09:46.
Atualizado por Fernando Fonseca ( Universidade de São Paulo ) em 05 de Fevereiro de 2010 - 10:48.

Palavras-chave:	Performance measurement, implementation, management
Nó:	11613
Referência completa:	BOURNE, M.; NEELY, A.; PLATTS, K.; MILLS, J. The success and failure of performance measurement initiatives: perceptions of participating managers. International Journal of Operations and Production Management, v. 22, n. 11, p. 1288-1310, 2002

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