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BUSINESS PROCESS MANAGEMENT: PROFITING FROM PROCESS 		 
 
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Livro
Business Process Management: profiting from process
Criado por Lígia Barini de Matos ( Universidade Federal de São Carlos - UFSCar ) em 19 de Novembro de 2008 - 11:23.
Palavras-chave: BPM: business process management
Nó: 8764
Referência completa: BURLTON; R. G. Business process management: profiting from process. Estados Unidos: SAMS, 2008. 398 p.

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